Privacy Policy for Booked & Beautiful

Last Updated: October 26, 2025

1. Introduction

Welcome to Booked & Beautiful ("we," "our," "us"). We are Dream TKY Trading LLC, located at 7829 Eastern Ave NW, Silver Spring, MD 20910, United States. We operate the website bookedandbeautiful.site (the "Site") and the associated booking and management services (collectively, the "Service").

We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this policy carefully. By accessing or using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our Service.

A. Information You Provide Directly:

• Account Information: When a Service Provider (e.g., stylist, salon) registers, we collect name, business name, email address, phone number, and password.
• Client Information: When a Service Provider uses our Service to manage their clients, they may input client data such as client name, email, phone number, appointment history, and notes (e.g., hair color formulas, preferences). We process this data on behalf of the Service Provider, who is the data controller.
• Booking Information: When a Client books an appointment through a Service Provider's page, we collect their name, email, phone number, and the service details requested.
• Payment Information: We collect payment information through our third-party payment processor, Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy governs the information you provide to them and can be found here: https://stripe.com/privacy.
• Communications: Information from your communications with us, such as support requests or feedback.

B. Information Collected Automatically:

• Log Data: Like most sites, we collect information that your browser sends when you visit our Site ("Log Data"). This may include your IP address, browser type, pages visited, time and date of visit, and other statistics.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our Service.
• To process your transactions and send related information, including confirmations and invoices.
• To manage your account and provide customer support.
• To send administrative messages, technical notices, updates, and security alerts.
• To communicate with you about promotions, upcoming events, and other news about products and services offered by us (you can opt-out at any time).
• To monitor and analyze usage and trends to improve your experience.
• To detect, prevent, and address technical issues and fraudulent activities.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the information and the context in which we collect it.

• Performance of a Contract: To fulfill our obligations to you under our Terms & Conditions.
• Legitimate Interests: For our legitimate business interests, such as security, analytics, and improving our Service.
• Consent: Where we have obtained your consent, for example, for marketing communications.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing (Stripe), data analysis, email delivery, and hosting services.
• For Legal Reasons: To comply with a legal obligation, protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you have certain data protection rights:

• Access & Portability: The right to access and receive a copy of your personal data.
• Rectification: The right to correct any inaccurate or incomplete data.
• Erasure ("Right to Be Forgotten"): The right to request the deletion of your personal data. (See Section 10 for Data Deletion Requests).
• Restrict Processing: The right to request that we restrict the processing of your personal data.
• Object to Processing: The right to object to our processing of your personal data.
• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 11.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our Service, you consent to this transfer.

9. Children's Privacy

Our Service is not directed to anyone under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Data Deletion Requests

To request the deletion of your personal data, please see our dedicated Data Deletion Request page [Link to your Data Deletion Request Page] or contact us directly. We will respond to all legitimate requests within a reasonable timeframe as required by law.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bookedandbeautiful.site

Address: Dream TKY Trading LLC, 7829 Eastern Ave NW, Silver Spring, MD 20910, United States.